Refund Policy

Introduction

At Aliancy Technologies, we strive to deliver high-quality IT and software solutions. This Refund Policy explains the circumstances under which refunds may be granted, and the process for requesting one.

Scope

This policy applies to all services provided by Aliancy Technologies, including software development, mobile apps, web development, consulting, and related IT services.

Refund Eligibility

Refunds are considered under the following circumstances:

• Failure to deliver services as described in the agreed project scope.
• Errors or issues caused directly by Aliancy Technologies that cannot be rectified within a reasonable timeframe.

Non-Refundable Scenarios

Refunds will not be issued under the following conditions:

• Partial completion due to client delays or failure to provide necessary information.
• Dissatisfaction due to changes in project scope or features requested after approval.
• Services that were delivered successfully and used by the client.

Refund Process

Clients requesting a refund must contact us at support@aliancytechnologies.com within 7 business days of service delivery. The request should include:

• Project or service details
• Reason for refund
• Supporting documentation or evidence (if applicable)

Refund Approval

Refund requests are reviewed by Aliancy Technologies. If approved, refunds will be processed within 14 business days using the original payment method, unless otherwise agreed.

Modifications to this Policy

Aliancy Technologies reserves the right to update or modify this Refund Policy at any time. Updated policies will be posted on this page with the latest effective date.

Contact Us

For questions or refund requests, please contact us at: support@aliancytechnologies.com